Privacy policy

The data we collect

Account: your name, your phone number (and a second number if you add one) and your password, stored encrypted and never readable.

Orders: the items you order, your delivery addresses (neighbourhood, city, landmark, phone), the payment method you choose and the payment screenshot you send.

Conversations: the messages and photos you exchange with our team in the app or on the website.

Notifications: if you allow them, a technical identifier of your device used to send them.

Personalisation: only with your consent, the products you view, add to favourites or buy, so we can suggest relevant items.

We do not collect your location, your contacts or any card data: no online payment takes place in the app or on the website.

What we use it for

Processing and delivering your orders, checking your payments, answering your messages, managing your account and loyalty programme, sending the notifications you chose and, if you agreed, personalising the products we show you.

We do not use your data for targeted advertising, we do not combine it with data from other companies, and we never sell it.

Who we share it with

Your data is never sold or rented. It is only passed to the services needed to run ours: Apple’s or Google’s notification service (and Expo, which routes the app’s notifications), WhatsApp to send your verification codes and the messages you request, and the person delivering your order (name, phone, address). We may also disclose it when the law requires us to.

Where it is kept and how it is protected

Your data is hosted on our servers and only travels over encrypted connections (HTTPS). On your phone, your sign-in details are kept in the device’s secure storage. Only the Classy Men RIM staff who need it to process your orders can access it.

How long we keep it

Your account is kept as long as you use it. Orders and invoices are kept for as long as our accounting obligations require, including after the account is deleted. Personalisation data is erased as soon as you withdraw your consent.

Your rights

From “My account” you can correct your name, numbers and addresses at any time, withdraw your consent to personalisation and manage your notifications. You can also ask us for a copy of your data or for its erasure by writing to us.

Deleting your account

In the app or on the website: My account › Delete my account. Deletion is immediate: you are signed out of all your devices, you can no longer sign in, and your favourites and personalisation data are erased. Only your order history is kept by the shop, for its accounting obligations.

Minors

Our services are intended for adults. We do not knowingly collect data about children under 13.

Changes

If this policy changes, the new version is published on this page with its update date.

Contact us

For any question about your data: through the app’s messaging (My account › Contact us) or on WhatsApp, at the number shown at the bottom of the website. Classy Men RIM, Nouakchott, Mauritania.